User Agreement – Agora Voyages OPC Pvt. Ltd. | www.agoravo.com
This document outlines the Terms & Conditions governing the use of the website of Agora Voyages OPC Pvt. Ltd. (hereinafter referred to as “Agora Voyages”) accessible at www.agoravo.com. By accessing or using this website, you acknowledge and agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the website.
1. Use of the Website
Agora Voyages grants you a limited, non-exclusive, non-transferable license to access and use this website for personal and non-commercial purposes, strictly in accordance with this User Agreement. You agree not to misuse the website for speculative, false, or fraudulent bookings or any activity that violates applicable laws. You must not transmit any unlawful, threatening, defamatory, obscene, or infringing material via this website.
2. Eligibility & Responsibility
By using this website, you confirm that you are legally competent to enter into binding contracts as per applicable law. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Information Accuracy
Agora Voyages endeavors to provide accurate and updated information. However, we do not guarantee the completeness, accuracy, or reliability of any content. We are not liable for any direct, indirect, or consequential loss arising from reliance on such information. We reserve the right to modify or update any information, including service details, at any time without prior notice.
4. Confidentiality
All personal, supplier, and affiliate data collected by Agora Voyages is treated as confidential unless disclosure is required by applicable laws.
5. Intellectual Property Rights
All content on this website, including text, graphics, logos, icons, images, audio/video materials, and software, is the intellectual property of Agora Voyages or its content suppliers and is protected by applicable copyright and intellectual property laws. No content may be reproduced, distributed, modified, or used without our express written consent.
6. Website Security
Users are responsible for securing their devices against viruses or malicious software. Agora Voyages is not liable for any damage resulting from access to or use of this website or linked third-party websites.
7. Travel Products & Services
Agora Voyages offers various travel-related services subject to the following terms:
a) Airlines:
We act solely as an intermediary. All flight bookings are subject to airline policies, including fare rules and baggage allowances.
b) Holiday Packages:
Package details, inclusions, and exclusions will be provided. Customization options are available upon request.
c) Hotels:
Hotel information is based on property-supplied details and may be subject to change. We are not responsible for hotel renovations or unforeseen disruptions.
d) Sightseeing Tours:
We offer private and shared (seat-in-coach) tours. Entry fees are excluded unless explicitly mentioned.
e) Car Rentals:
Clients are responsible for additional expenses such as tolls, taxes, parking, and fuel. We are not liable for loss or damage to belongings during transit.
f) Rail & Cruises:
Bookings are subject to the terms and conditions of respective service providers.
8. Baggage Policy
Baggage allowances vary by airline and fare type. Please consult airline policies. Agora Voyages is not responsible for lost, delayed, or damaged baggage.
9. Visa Responsibility
All travelers are responsible for securing the necessary visas. Agora Voyages is not liable for visa rejections, delays, or related travel disruptions.
10. Health & Travel Insurance
Travelers are strongly advised to purchase adequate health and travel insurance. Insurance options are available upon request through Agora Voyages.
11. No Professional Advice
The information provided on this website does not constitute legal, financial, or tax advice. For such matters, consult qualified professionals.
12. Disclaimers & Warranties
This website and its content are provided “as is.” Agora Voyages disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
13. Payments
All payments on www.agoravo.com are processed via secure channels. We do not store credit/debit card details. Payments by cheque or demand draft must be issued in the name of “Agora Voyages OPC Pvt. Ltd.” We are not responsible for failed transactions due to banking authorization issues.
14. Refund Policy
Refunds are subject to supplier and airline terms. Requests made after 90 days from booking will not be entertained. Eligible refunds will be processed within 15 working days to the original payer’s name.
15. Governing Law & Jurisdiction
This agreement is governed by the laws of India. Any disputes arising from this agreement shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with proceedings held in New Delhi. Courts in New Delhi shall have exclusive jurisdiction.
16. Injunctive Relief
You acknowledge that a breach of this agreement may cause irreparable harm to Agora Voyages. In such cases, we reserve the right to seek injunctive relief and other remedies under applicable law.
17. Privacy Policy
Your use of this website is subject to our Privacy Policy, which governs how your personal information is collected, used, and protected. By using our services, you consent to the practices described therein.
18. Termination of Access
Agora Voyages reserves the right to terminate this User Agreement or restrict access to the website at any time without notice if there is a breach of these terms or for any other reason deemed necessary.
19. Feedback & Contact Information
For feedback, suggestions, or concerns, please contact us:
📧 info@agoravo.com
🌐 www.agoravo.com
Agora Voyages OPC Pvt. Ltd. reserves the right to amend these Terms & Conditions at any time. Users are advised to review them periodically.